We can provide...

Needs analyses and training plans
Job aids
Training programs
Evaluation strategies

Examples of past projects

Needs analysis for genetics initiative

Deliverables: Document describing business challenges, strengths, key issues, and opportunities to prepare the organization for a new technology. Recommends specific strategies for training and organizational development, based on interviews with key stakeholders.

Audience: US and UK research and development departments of a major pharmaceutical company

"Quick-starts" for instrument users

Deliverables: Step-by-step instructions that describe "what to do" and "how to do it" for laboratory instruments and processes.

Audience: Laboratory scientists: infrequent users or scientists new to particular instruments. For scientists new to an instrument, the job aids are used as a training tool for guided learning with a trainer.

Decision tree for help desk

Deliverables: Flow chart for use by help desk to assist in diagnosing reported problems with new phone system.

Audience: Call-center representatives

Training program for HPLC (high performance liquid chromatography)

Deliverables: Guided self-study manual covering chromatography concepts and theory plus company-specific use of new chromatography software. Includes skill practice exercises to be completed under supervision of trainer.

Audience: Laboratory scientists

Training program for dissolution testing

Deliverables: Document describing dissolution testing and how it is used in the company. Includes a step-by-step guide to prepare for a dissolution test.

Audience: Laboratory scientists

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