Client profile
Our clients are people who work in dynamic or regulated business environments where it is critical to keep job performance competitive and stay current with changes in the business environment.
Client list
Pharmaceutical industry
Burroughs Wellcome, Inc.
Catalytica Pharmaceuticals, Inc.
Glaxo, Inc.
Glaxo Wellcome, Inc.
GlaxoSmithKline
Pfizer, Inc.
Triangle Pharmaceuticals, Inc.
A clinical research organization (CRO)
Medical devices
Boston Scientific, Inc.
Insurance industry
BlueCross BlueShield of North Carolina
Provident Mutual
Related health care
Vision Optics, Inc.
Other businesses
ICS Multimedia
PriceWaterhouseCoopers
Qualex Photofinishing
NC Museum of Life and Science
Not-for-profit organizations
Durham Public Schools
Duke Memorial Methodist Church
Immaculata Catholic School
Indian Creek School, Severna Park, MD
Unitarian Universalist Congregation of Columbia, MD
The James and Anne Robinson Foundation
International Society of Performance Improvement, Potomac Chapter
International Society of Performance Improvement, Carolinas Chapter
International Society of Performance Improvement, International Chapter
What our clients do
Research and development
Group directors
Scientists
Research project managers
Laboratory training coordinators
Field personnel
Account managers
Field sales representatives
Call center representatives
Field medical liaisons
Administration
Supervisors, managers, and directors
Administrative coordinators
Corporate
Regulatory compliance
Legal counsel
Marketing
Human resources
Sales, Management, and Corporate trainers
What our clients say
Group Director, Quality Assurance
"Jean uses an excellent method to find out exactly where problems are in the various aspects of a project -- she asks excellent questions."
Training coordinator
"As a result of our work, I feel that training issues have received more of a priority than in the past."
Account Managers, Managed Care
"It looks like you've done great work here! I am certain we will have a very effective training program for account managers with this process."
"That is about the most professional looking layout of a training program I've ever seen. Very concise, well thought out, well constructed, and well presented. I love the format."
Medical Field Liaisons
"I am very impressed with your creativity, thought processes, and in-depth understanding of roles and responsibilities, as well as the issues with new hires."
"I think having a partner will also make a really big difference for new hires, especially if they're new to the industry. We could really help put into perspective the deluge of information that comes their way during training."
Association board members
"Thanks for a SUPERB job on the financial spreadsheets. I am in awe!"
"Great job and congratulations on your success with improving our accounting processes."
Training development professional
"You are definitely a good resource for us, and I enjoyed working with you on our process model."
